Communication Requirements Analysis
“Communication Requirements Analysis” is a tool/technique for the process “Plan communications management”.
The analysis of the communication requirements determines the information needs of the project stakeholders.
These requirements are defined by combining the type and format of information needed with an analysis of the value of that information. Project resources should be expended only on communicating information that contributes to the success of the project or where a lack of communication can lead to failure.
The project manager should also consider the number of potential communication channels or paths as an indicator of the complexity of a project?s communications. The total number of potential communication channels is n(n ? 1)/2, where n represents the number of stakeholders. For example, a project with 10 stakeholders has 10(10 ? 1)/2 = 45 potential communication channels. As a result, a key component of planning the project?s actual communications is to determine and limit who will communicate with whom and who will receive what information.
Sources of information typically used to identify and define project communication requirements include, but
are not limited to:
– Organizational charts;
– Project organization and stakeholder responsibility relationships;
– Disciplines, departments, and specialties involved in the project;
– Logistics of how many persons will be involved with the project and at which locations;
– Internal information needs (e.g., when communicating within organizations);
– External information needs (e.g., when communicating with the media, public, or contractors); and – Stakeholder information and communication requirements from within the stakeholder register.
This definition was found in the PMBOK V5
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